For any and all cases, if your package is returned due to an incorrect address, you will have to cover the shipping cost for your order to be re-shipped. Beautiful Creations & Accessories are not responsible for any packages that are sent to the wrong address.

If you accidentally input an incorrect address please email us immediately at beautifulcreationsaccessories@gmail.com within 24 hours, along with your order number and reason for emailing or contact us via our Contact page. Otherwise, please contact the shipping carrier used to enquire about the whereabouts of your package.

Yes, we do offer customized jewelry. Please contact visit our Custom Beaded Bracelet page. For any other custom jewelry please contact us via our contact page or send an email to beautifulcreationaccessories@gmail.com

Cleaning and taking care of crystal beaded jewelry requires gentle handling to preserve its
beauty and longevity. Here are some steps to effectively clean and maintain crystal beaded
jewelry:

Cleaning:

Dust Removal: Use a soft, dry cloth to gently wipe off any dust or dirt from the surface of the beads. This should be done regularly to prevent buildup.

Mild Soap Solution: Prepare a mild solution of lukewarm water and a gentle soap (such as mild dishwashing liquid or baby shampoo). Dip a soft cloth or a soft-bristled brush (like a toothbrush) into the solution and gently scrub the beads to remove any stubborn
dirt or residue.

Rinse Thoroughly: After cleaning, rinse the jewelry under lukewarm water to remove any soap residue.

Drying: Pat the jewelry dry with a clean, soft cloth. Ensure the beads are completely dry before storing or wearing to prevent any moisture-related damage.

Care Tips:

Avoid Harsh Chemicals: Keep crystal beaded jewelry away from harsh chemicals, including perfume, hairspray, and cleaning products, as these can dull or damage the beads.

Storage: Store crystal beaded jewelry in a soft pouch or a jewelry box with compartments to prevent scratching and tangling with other jewelry pieces.

Avoid Water: While some crystals are water-resistant, prolonged exposure to water can damage the stringing material (such as silk or nylon) or affect the integrity of certain types of beads. Remove jewelry before swimming or bathing.

Handling: Handle crystal beaded jewelry with care to avoid pulling or stretching the stringing material. Remove jewelry before engaging in activities that could subject it to
rough treatment.

All sales are final. But if the item received is in a damaged state or the wrong item is shipped, we will happily exchange it. Please be sure to settle your package to the bottom before cutting into the package as to avoid damaging the item.

At present, we do not otter international shipping, but we plan to do so in the future.

Yes, you can track your order through Shopify. When an order is shipped, we will send an
email with a tracking number and a link to the carrier's website where the package can be tracked. Alternatively, you can log into their Shopify account and check the order status.

At this time, we do not offer gift wrapping or gift messages for our
products.